Frequently Asked Questions


We found these results

Q: PDE SURGE PROTECTOR

A: PDE SURGE PROTECTOR Includes: Surge Protector Plug Adapter with Data Port, White. This surge protector plugs into the outlet that powers your PlexiDor Electronic dog door and then the power supply for the dog door plugs into this adapter for surge protection. The dog door is not covered under warranty if it is not plugged into surge protection.

Q: PDE LOCK PARTS KIT

A: PDE LOCK PARTS KIT INSTALATION INSTRUCTIONS Replacement Lock Assembly Part Kit includes: Rod, Bracket, Spring, Clip and installation instructions with photos.  This lock is suitable for use with all versions of the PlexiDor Electronic dog door. Download Lock Change Installation Instructions: PDE Lock Change Inst EF 20180716

Q: PDE HUB KIT

A: Replacement Kit includes:  Hub (wheel), stainless steel spring strap, Crank Arm, Clip & Retaining Ring and installation instructions with photos. For use on all current and previous version PlexiDor Electronic dog doors. Download the installation instructions for PDE HUB KIT: PDE Spring Hub Repl Inst 20090717EF

Q: PDE 301 Surface Wire

A: PDE 301 Surface Wire Replacement Kit includes: PlexiDor replacement antenna wire, blue shrink tube and installation instructions. For use on all PlexiDor Electronic dog door models with antenna panels from June 2017 forward. Download installation instructions pdf: PDE Panel Surface Wire Inst 20250321

Q: PDE 176 MOTOR KIT

A: PDE 176 MOTOR KIT Item includes: 12 volt DC motor and gearbox and install directions with photos. Exact replacement.  Works with all PlexiDor Electronic dog doors. Download the installation instructions pdf. PDE Motor Change InstructionsEF

Q: How to Change a PlexiDor Large Spring

A:

Q: How to Change a PlexiDor Medium Spring

A:

Q: Pam G. Testimonial

A:

Q: The Best Product! Micheal G.

A:

Q: XL PlexiDor Testimonial, Scottish Dear Hounds

A: