Frequently Asked Questions

A: These dogs are known for being cheerful, well behaved, friendly, and eager to please. They make great family dogs who adapt quickly and have the ability to change behavior from quiet to lively as the situation calls for it. Since they are a hunting breed, they love outdoor life and need exercise to stay healthy and happy. They need a daily long walk or jog. Even though they can be happy in an apartment, they prefer a fenced in back-yard. Just like all working dogs, the Kooikerhondje gets bored easily, and they require stimulation. It’s much better to give them a task than allow them to make up some form of “work” of their own. They usually reach a height of 14-16 inches, and can weigh up to 40 lbs. The average life span is 12-14 years. Today, they’re often used as service dogs, and for search and rescue. They also excel at agility and obedience. Kooikers are believed to be ancestors to the Nova Scotia Duck Tolling Retriever. The PlexiDor MEdium is the right size dog door for Kooikerhondje.

A: As the name hints, these dogs are outstanding watch dogs. They are reserved towards strangers, but also make wonderful and devoted family dogs. As all the working breeds, they require activity and training. It is important to know that a Hovawart works with people and not for people. They excel at search and rescue, tracking, and other types of work – if their human can keep them motivated. The Hovawart possesses the ability to think and act independently, and can be a handful for an inexperienced handler. Hovawarts are medium sized dogs with long coat that can be blonde, black, or a combination of black and gold. The PlexiDor Extra Large is the right size dog door for Hovawarts.

A: Some scientists believe the breed is related to Egyptian dogs with a lineage reaching back to the year 3,000 BC. Other scientists say there is no DNA evidence for the Pharaoh Hound being related to Egyptian dogs. Regardless of their past before they arrived to Malta, they are fast, graceful, and powerful. The Pharaoh Hound makes pleasant companion dogs. They love to play outdoors, but can also be peaceful in the house. It is important to note that even if they like being outdoors, they need to live indoors with soft bedding and warmth. The Pharaoh Hounds have a reputation for being intelligent and naturally well-behaved. They do like to give chase and should not be let off the leash. They are marvelous jumpers and can find a way out of even well fenced yards if they sense something interesting. The breed has a unique trait; they blush when they’re excited, getting a rosy hue on the nose and ears. They love children, but can be reserved around strangers. The Pharaoh Hound needs a minimum of grooming, and the breed has an average life expectancy of 11-14 years. The PlexiDor Large is the right size dog door for Pharaoh Hounds.

A: Tibetan Mastiffs are intelligent and easy to train, but they get bored quickly, and they need to have something to do. Being big and strong, a bored and unoccupied Tibetan Mastiff can cause a lot of damage. They are devoted to their family, but can be aloof to strangers and the puppies require socialization from an early age. They do well with other dogs and pets, and are generally patient with children belonging to the family. According to the AKC, some Tibetans believe that Tibetan Mastiffs have the souls of monks and nuns who weren’t good enough to enter Shambhala (the heavenly realm) or be reincarnated as people. Also according to the AKC, Tibetan Mastiffs are traditionally kept with Lhasa Apsos, who would alert the larger dog to strangers. The PlexiDor Extra Large is the right size dog door for Tibetan Mastiffs.

A: Sliding Track: Features and Benefits PlexiDor dog doors size large, medium, and extra large are delivered with a steel security plate that screws onto the pet door frame. The plate is a great tool for securing the home, and for signaling to pets that the door is locked. Using the sliding tracks, it takes seconds to mount the plate. Simply attach the left and right tracks to the interior frame, and slide the steel security plate down the track into place. The tracks attach to the dog door’s interior frame using just a screw driver, and the security plate slides down to its optimal position. Secure the plate with the handy flip lock feature and you’re finished. The tracks are made of strong and durable aluminum, and they’re available in silver, white, or bronze in sizes Medium - 40lbs | Large - 100lbs | Large Plus - 150lbs | XLarge - 220lbs Hardware for track installation is included, but not the security plate itself. Accessory for use with steel security plate included with PlexiDor pet doors Sliding tracks attach to interior PlexiDor frame Flip lock feature secures steel plate and will not interfere with lock and key Works with PlexiDor door or wall units in sizes M, L and XL Available in silver, white or bronze Questions regarding shipping are specified in the PlexiDor Shipping Policy

A: Approved for Coastal Storm and High Wind Regions PlexiDor HURCAN Series The PlexiDor® HURCAN Series is the only NAMI certified dog door designed for the coastal areas from Maine to Florida to Texas (except HVHZ). The PlexiDor team manufactures in Florida – we know storms firsthand. A standard PlexiDor passes testing for non-coastal areas right out of the box. The new HURCAN Series with our unique integral shutter system, passes the stringent impact testing required to achieve certification. Simply apply the shutters for the most protection during severe storm conditions. Available Sizes: Medium - 40lbs | Large - 100lbs | XLarge - 220lbs Protect Your Family, Your Dogs, and Your Home If you live in an area highlighted in green or blue on the map below, you need a PlexiDor HURCAN Series dog door to meet state building code. If you live in an area shown in white or red/blue stripe on the map below, you can use the standard PlexiDor dog doors shown in the front of this catalog. The map shows Wind-Borne Debris Regions in blue and green. These are the areas that require the PlexiDor HURCAN Series dog door to meet state building code. The design pressure ratings of specific PlexiDor models can be found at FloridaBuilding.org – FL41814. Usage limitations and installation instructions are also listed. The HURCAN Series is not approved for the High Velocity Hurricane Zones of Miami-Dade and Broward counties in Florida. Please call our office with questions regarding current impact rating and approval: 800-749-9609. Questions regarding shipping are specified in the PlexiDor Shipping Policy

A: Approved for Coastal Storm and High Wind Regions PlexiDor HURCAN Wall Series The PlexiDor® HURCAN Series is the only NAMI certified dog door designed for the coastal areas from Maine to Florida to Texas (except HVHZ). The PlexiDor team manufactures in Florida – we know storms firsthand. A standard PlexiDor passes testing for non-coastal areas right out of the box. The new HURCAN Series with our unique integral shutter system, passes the stringent impact testing required to achieve certification. Simply apply the shutters for the most protection during severe storm conditions. Available Sizes: Medium - 40lbs | Large - 100lbs | XLarge - 220lbs Protect Your Family, Your Dogs, and Your Home If you live in an area highlighted in green or blue on the map below, you need a PlexiDor HURCAN Series dog door to meet state building code. If you live in an area shown in white or red/blue stripe on the map below, you can use the standard PlexiDor dog doors shown in the front of this catalog. The map shows Wind-Borne Debris Regions in blue and green. These are the areas that require the PlexiDor HURCAN Series dog door to meet state building code. The design pressure ratings of specific PlexiDor models can be found at FloridaBuilding.org – FL41814. Usage limitations and installation instructions are also listed. The HURCAN Series is not approved for the High Velocity Hurricane Zones of Miami-Dade and Broward counties in Florida. Please call our office with questions regarding current impact rating and approval: 800-749-9609. Questions regarding shipping are specified in the PlexiDor Shipping Policy

A: Dog Door Awning: Features and Benefits The pet door awnings are made from durable aluminum with a baked-on finish. They are available in white or bronze, and make a perfect accessory for all PlexiDor pet doors. Available Sizes: Small, Medium, Large | Extra Large ITEM DIMENSIONS PD AWNING SM 11”w x 8.25”d x 2.10”h PD AWNING MD 16”w x 12.5”d x 3.19”h PD AWNING LG/XL 23.25”w x 16”d x 4.22”h Mounting screws included. Not designed for installation on glass. Don’t let snow or rain come in when your pet goes out! Reduce the wind on your pet door Reduce energy loss

A: PlexiDor Dog Doors Made for Sliding Glass Doors Med - 40lbs | Lg - 100lbs | Lg+ - 150lbs | XL - 220lbs The PlexiDor® dog door made for sliding glass allows you to easily convert your sliding glass door into a doggie freedom hatch to the outdoors. These prefabricated glass units feature a factory installed PlexiDor dog door and are designed to replace the glass currently in your existing door. You should keep your existing glass to reinstall in case of renting or moving to another location. Please allow 4-6 weeks for delivery. All the benefits you want from a PlexiDor Dog Door… Never buy flimsy door flaps again! Our rugged, saloon-style doors of airplane windshield grade acrylic never wears out Industrial strength aluminum frame is incredibly durable, ensuring it never bends. cracks, or rusts Lower your AC/heating costs! Keep bugs OUT! Thick, soft weather-stripping lines the tops and sides of each door panel Whisper quiet 10-year residential warranty 90-day money back guarantee Manufactured in the USA All Available in Your Sliding Glass Door! The one-piece design allows for ease of installation and simply replaces the current glass panel in your door frame. Your existing door hardware and lock is retained – only the glass is replaced creating a sliding glass door with a dog door built in. These inserts are manufactured with insulated (IGU) tempered glass and provide excellent energy efficiency. There are sizes available to fit most sliding glass door frames. An authorized installer will measure to ensure proper fit and installation is usually completed within 45 minutes. To find a dealer near you or for more information visit the link provided. The inserts are available in both clear glass and Low-E glass. Low-E glass has a slight green tint to it and is safety tempered. It reduces the infrared and ultraviolet light coming through without minimizing the light entering your home. If you are unsure whether you have a clear glass or Low-E glass door, check out our short, informative video How to Measure for a French Door Insert for helpful tips, or call our Customer Service for any questions! The one-piece prefabricated insert comes with a factory installed PlexiDor dog door in your choice of sizes; Med - 40lbs| Lg - 100lbs| Lg+ - 150lbs| XL - 220lbs  and is the same rugged durable dog door you’ve come to expect from PlexiDor in a sliding glass door insert. There is a PlexiDor dog door to accommodate every dog breed worldwide up to 220 lbs. See our size chart to select the appropriate pet door size for your dog. The replacement frame and glass come with a five (5) year warranty. The PlexiDor dog door is built to last with a ten (10) year warranty. Two (2) color options are available, bronze and white, to ensure it will complement the décor of your home. Just think… No more replacement flaps! PlexiDor’s unique saloon style doors are high performance and made in America. No more loud noises! PlexiDor door panels are easy to open and whisper quiet. No more high energy bills! PlexiDor is designed to be energy efficient with industrial weather seal. Since 1985, we have been manufacturing dog doors made for sliding glass doors at our US facility. Throughout our history, our product development team has worked closely with extreme, multiple-dog users to engineer a strong, safe, energy efficient and dependable product. PlexiDor Dog Doors are manufactured to serve for years of trouble-free use and feature a 10 Year Warranty. Your family and your dog will enjoy the freedom and peace-of-mind that a PlexiDor Dog Door will give. Our doors are built to last and offer freedom to both you and your dog. Freedom from the worry of damage to your floors and carpets from accidents and peace of mind knowing your dog will have safe and easy access to the outdoors. In addition, your dog will enjoy the added benefits of health and exercise. These durable, warrantied dog doors made for sliding glass doors allow your dogs to access the backyard without you. Oh, the freedom for you both! For more information about PlexiDor products, please call our Customer Service team at: 1-800-749-9609 or send us a message directly. Specific questions regarding shipping should be answered with the PlexiDor Shipping Policy but please feel free to contact us directly. Unfortunately, we do not offer shipping to Hawaii at this time.  

A: PlexiDor Dog Door for Wall Series: Premium Features and Benefits Never buy flimsy door flaps again! Our rugged, saloon-style doors of airplane windshield grade acrylic never wear out Industrial strength aluminum frame is incredibly durable, ensuring it never bends. cracks, or rusts Lower your AC/heating bills! Keep the bugs OUT! Thick, soft weather-stripping lines the tops and sides of each door panel seals in your energy Whisper quiet Installs in stud, brick, block or cement exterior walls up to 12 inches thick 10-year residential warranty 90-day money back guarantee Manufactured in the USA Have a problem chewer? Call us about the BiteGuard KennelPlex chew proof mode Choose the Size for Your Breed – The PlexiDor Dog Door in Door Series pet doors are available in four sizes: Sizes: Medium – 40lbs | Large – 100lbs | XLarge – 220lbs We have a size to fit your breed up to 220 lbs. Refer to the PlexiDor Size Chart for more information. Select a Frame Color – Choose from three attractive and durable frame finishes: Silver, White or Bronze. The Silver frames are anodized. The White and Bronze frames feature baked-on powder coating similar to the appliances in your home. View the PlexiDor Color Swatches to see details. A PlexiDor Dog Door for Walls Series pet door can be installed into stud, brick, block or cement exterior walls up to 12 inches thick. Each wall unit includes an aluminum tunnel kit designed to connect the interior and exterior frames of the dog door through the wall. The tunnel materials guarantee a professional look and finish, ensuring your home maintains a high-quality appearance. The bottom section of the wall tunnel has an outward and downward slope to prevent water from entering your home. The tunnel will not rust, has no sharp edges and is easy to keep clean. You and your pooch will love the convenience the PlexiDor Dog Door for Walls affords. Your dog will love the freedom of going outside when he or she wishes. You’ll enjoy peace of mind while you’re away at work in the event of an emergency during the day or when you’re home relaxing, not wishing to be disturbed to get up and let the dog out. Since 1985, PlexiDor has been manufacturing dog doors for walls at our facility in Bradenton, Florida. Throughout our history, our product development team has worked closely with extreme users to engineer a strong, safe, energy efficient and dependable product. PlexiDor Dog Doors are manufactured to provide years of trouble-free use and feature a 10 Year Warranty. That’s a decade! Call our Customer Service team for more information or for answers to any questions you may have:  1-800-749-9609. Specific questions regarding shipping should be answered with the PlexiDor Shipping Policy but please feel free to contact us directly.