Frequently Asked Questions

A: French Door Series Med – 40lbs | Lg – 100lbs | Lg+ – 150lbs | XL – 220lbs The PlexiDor French Door Dog Door insert is easily installed and seamlessly replaces the glass panel in your current exterior glass house door. Turning your glass patio door into a pet accessible door is easy with the one-piece glass door insert from PlexiDor. This prefabricated product is designed to replace the glass in your glass house door. The one-piece replacement glass, with frame, includes a high quality factory installed PlexiDor Performance Dog Door built-in. Please allow 3-4 weeks for delivery. It is designed for use in standard 80 inch and 96 inch single panel clear glass or Low-E glass patio doors. Low-E glass has a slight green tint to it and is safety tempered. It reduces the infrared and ultraviolet light coming through without minimizing the light entering your home. If you are unsure whether you have a clear glass or Low-E glass door, check out our short, informative video How to Measure for a French Door Insert below for helpful tips, or call our Customer Service for any questions! All sizes are available to fit most standard French, full light and single light glass patio doors. PlexiDor Dog Doors are available in medium (MD), large (LG) and extra-large (XL) and will accommodate every dog breed worldwide. See our size chart to select the appropriate pet door size for your dog. Your replacement French door dog door includes the insert, new glazing putty and easy to read instructions. We also have an interactive list of recommended installers in your area. When your new dog door insert arrives, the pre-framed glass panel will be complete with dog door already built in. Just replace the glass in your current door and your dog has easy access to the outdoors. The installation can usually be completed within 2 hours. The original glass can be stored in your garage or shed. The replacement frame and glass are warrantied for five (5) years. The PlexiDor Dog Door comes with a 10-year warranty. You’ll love how beautiful this product looks in your home. The dog door and glass frame are available in two color options, white and bronze, to coordinate with your décor. To locate an authorized dealer/installer who will go to your home and measure to ensure proper fit or call our Customer Service at 800-PET-DOOR (888-738-3667). We are always happy to answer any questions! Questions regarding shipping are specified in the PlexiDor Shipping Policy. Unfortunately, we do not offer shipping to Hawaii at this time.

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